A customs import and export team
In production- The brief
- Import and export documents were read and keyed in by hand, and export paperwork was prepared manually. Each document needed careful checking before it could move on.
- What we built
- Two platforms: one for import documentation and one for export documentation, including the paperwork needed to clear shipments. A chain of AI agents reads and checks each document, people review only the flagged items, and approved data moves on through a process automation layer.
- Delivery note
- Built on Microsoft Power Apps and Power Automate, because the client already ran a Microsoft-centered environment. Their environment decided the build. Ours would have been the wrong answer.