All case studies

A real estate client from Dubai

Delivered

Routing new CRM leads to the right agents

Every new HubSpot lead is matched to the relevant agents from the options chosen on the form, then sent to them on WhatsApp, so they can talk to the customer about buying a home in Dubai.

Lead alerts

WhatsApp

New lead for you

Name

Phone

Options

now

Simulated interface. Not client data.

How each lead flows.

HubSpot · New form submission

Name

Phone

Email

Options selected

New lead created. n8n workflow triggered.

Step 01

Lead created.

A form submission creates a new lead in HubSpot, which triggers the n8n workflow.

Form options

From the submission

n8n workflow

Match on the options

AAgent A
BAgent B
CAgent C
DAgent D

Step 02

Match agents.

The workflow reads the options chosen on the form and matches the lead to the relevant agents.

Lead alerts

WhatsApp

New lead for you

Name

Phone

Options

now

Step 03

Send on WhatsApp.

The lead's details are sent to those agents on WhatsApp.

Calling the customer

About buying a home in Dubai

A person takes over

Agent follows up.

The agent talks to the customer about buying a home in Dubai.

Simulated interface. Not client data.

The challenge
Each new lead in the client's HubSpot CRM needed to reach the relevant agents, so they could talk to the customer about the purchase of a home in Dubai.
What we built
An n8n workflow triggered by every new lead in HubSpot. It reads the options the customer selected in the form submission, matches the lead to the relevant agents, and sends them the lead's details on WhatsApp, so the conversation with the customer can start.
Trigger
A new lead from a HubSpot form submission
Routing
By the options the customer selected on the form
Delivery
WhatsApp, to the matched agents
Technology
HubSpot CRM, n8n workflow automation, WhatsApp.

Client name withheld.

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